News
Tachyon Gains Further Traction in Market for Enterprise Search Solutions
Firm tapped to provide implementation services for Intuit and Merck
Pittsburgh, PA - Monday, November 08, 2004
Tachyon Solutions, Inc., a leading provider of custom technology solutions, today announced that it has gained further traction in the market for Enterprise Search solutions. The company has been tapped to provide implementation services for Intuit, Inc., a leading provider of business and financial management solutions, and Merck & Co., a global pharmaceutical products company.
"The market for Enterprise Search solutions is rapidly growing as companies around the world seek tools to support and enhance their e-business initiatives," said Marion Lewis, CEO, Tachyon Solutions. "Our professional services team has the unique blend of business expertise and technical skills necessary to help companies identify and implement technologies that can help them improve their core business processes and deliver results."
Tachyon currently serves more than two dozen companies in the retail, financial services, manufacturing, technology, pharmaceutical and public sectors.
In July, the Company formed a partnership with iPhrase Technologies, a leading developer of adaptive search solutions built on the OneStep(TM) platform, to enhance its ability to deliver capabilities that leverage an organization's enterprise content to increase sales, optimize service and reduce support. "iPhrase is clearly helping companies achieve their most strategic business goals, and we are very pleased to be partnering with them to help an increasing number of organizations realize the benefits that leading-edge enterprise search solutions can provide," Lewis said.
Since joining forces with iPhrase, Tachyon has helped implement OneStep Commerce at more than half a dozen companies, including Campmor, Inc., a New Jersey based retailer of specialty outdoor goods.
"We are extremely pleased with the results we have seen to date," Jarashow said. "The combination of iPhrase's innovative technology and Tachyon's world-class implementation services has made it possible for us to give our shoppers an easy and efficient way to find the outdoor products they need in an environment that matches the level of satisfaction we provide in our retail storefront." Since implementing iPhrase OneStep, Campmor has seen revenues from searches conducted in its online store rise by more than 35 percent and average search order sizes increase nearly 15 percent.
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About Tachyon Solutions, Inc.
Tachyon Solutions designs and develops custom technology solutions that help companies address their most strategic business challenges and drive results. From Business Intelligence and Customer Relationship Management to Web Development, e-Commerce, Search and Navigation, and Portal, our offerings combine business expertise, technology and support services to help you lower costs, increase revenues and stay ahead of the competition. To learn more about these offerings, please visit our website at www.tachyonsolutions.com
About iPhrase
iPhrase is a leading provider of adaptive search solutions that help organizations take advantage of their enterprise content to increase self-service adoption and improve agent productivity. The award-winning family of OneStep solutions increase sales, optimize service and reduce support costs by intelligently connecting people to sought-after information, empowering them to find answers, make purchases, or solve problems. Organizations that place a premium on the customer experience, including Charles Schwab, Countrywide Financial, Gateway, ING, Mellon Financial, National Semiconductor, Neiman Marcus and RadioShack, rely on OneStep solutions each day to enrich their critical business relationships. For more information visit www.iphrase.com or call 781-533-7300.