News

Tachyon and i-Squared Team to offer Advanced Portal Solutions

Offerings combine content creation and strategy with custom development and delivery services to help companies reach and serve customers more effectively

Pittsburgh, PA - Monday, September 26, 2005

Tachyon Solutions, Inc., a leading provider of custom technology solutions, and i-Squared, a knowledge management consulting group, today announced that they are joining forces to develop and deliver advanced portal solutions that help companies reach and serve their customers more effectively. A unique combination of content creation and strategy and custom development and delivery services, the solutions enable companies to effectively organize information and deliver it in a coordinated way that drives results.

"Knowledge is among the most valuable assets that companies possess," said Joyce Query, CEO and President, i-Squared. "But many organizations have no coordinated way to tap into it, which makes it difficult to respond to customers quickly and accurately and achieve other key business objectives. Our portal solutions are designed to help overcome this barrier."

"By combining our strength in developing and delivering custom technology solutions with i-Squared's powerful content creation and strategy services, we can provide companies with an end-to-end solution for gathering and managing the information that drives their business," said Marion Lewis, CEO, Tachyon. "By making it easier to find and distribute key knowledge, our portal solutions enable companies to increase the efficiency and productivity of their operations and ultimately, better serve their customers."

Advanced Portal Solutions Key Features  - Leveraging a proven design and implementation process, Tachyon and i-Squared create advanced portals that provide companies with all of the tools needed to get the right information to the right people at the right times and places. Among the key features of the process:

- A detailed review of all content within an organization and the infrastructure used to manage it. Information is evaluated for currency, relevance, accuracy, usability and completeness and infrastructure for its ability to support current objectives and scale to meet future needs.

- Creation of a portal strategy that is tied to key business objectives and designed to deliver quick returns on investment and an outline of the infrastructure necessary to support it.

- A review of what information is available, what may be needed, and the most effective ways to capture and organize it.

- Selection, installation and integration of hardware and software needed to manage portal and training of team members to use and maintain it.

- Ensure return on investment by regularly monitoring site performance and usage in relation to achievement of business goals.

Built on leading edge technologies, the advanced portal solutions designed by Tachyon and i-Squared provide companies with faster access to information and targeted content delivery which they can leverage to lower the cost of serving customers while increasing their overall satisfaction.

"Whether a company has a portal in place and is looking to enhance its functionality or needs to build one from scratch, our solutions can help them reap the benefits that common sites are designed to provide quickly and cost-effectively," Lewis said.

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About Tachyon Solutions - 
Tachyon Solutions designs and develops custom technology solutions that help companies increase the quality and reduce the cost of their efforts to serve customers. A unique combination of business expertise, technology and support services, Tachyon's solutions enable companies to reach customers and provide them with better service and support in real time. From web design and development and e-commerce to portal and search solutions, Tachyon provides all of the tools necessary to build and manage world-class initiatives that enhance customer satisfaction drive revenue. To learn more about our offerings, please visit our website at www.tachyonsolutions.com.

About iSquared - 
i-Squared transforms information and knowledge into content that is relevant to end-users, highly usable and re-usable, easily searchable and in compliance with best practices and regulatory requirements. We develop content strategies for managing large volumes of information as well as deliver content for hardware and software products, on-line help, training, and corporate policy and procedures. For more information on our offerings, please visit www.isqrd.com